A traumatic injury devastates the lives of survivors and their families; the injured person’s needs are complex: they must learn new ways to physically carry-out daily activities and/or emotionally cope with being more dependent on others for basic needs (like feeding or toileting). On top of the pains of recovery and rehabilitation, the injured person and their families or care-givers will need to navigate the healthcare system, interfacing with doctors, lawyers, government agencies, etc. Navigating the “system” can be confusing and demanding; the uncertain outcomes and constant pressure puts a strain on everyone’s ability to cope, and has a negative effect on the survivor’s recovery.
Medical Case Management
Medical Case Management refers to the planning and coordination of healthcare & other professional services; it may include, but is not limited to, evaluating the status of a person’s medical condition, developing and implementing a plan of care, coordinating medical resources, communicating healthcare needs, monitoring an individual’s progress, and facilitating cost-effective care.
Social Work Support
Anyone facing a life-altering event, chronic condition, disability, or everyday stressors may benefit from social work; it helps a person to resolve emotional and mental concerns, manage on-going or recurring challenges, and overall maximize their quality of life. A social worker addresses an individual’s physical and social needs to minimize the negative effects of life’s difficulties and complications.